Receptionist / Central Administrator

Leeds Mind is the city’s leading mental health charity. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment and being an equal opportunities employer - We believe that inclusive practices should be part of everything we do.  We are committed to ensuring that our colleagues, volunteers, and service users feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience. 

To find out more about how we are developing this you can click here.

The Role

The Central Administrator will provide reception duties, administration and call handling for the organisation as well as supporting the Office and Facilities Manager with health and safety and facilities.

Essential Skills and Experience:

• Experience of dealing with reception duties, include welcoming visitors, answering all incoming calls, responding to emails, meeting booking of meeting rooms, postal duties,
• Experience of handing sensitive calls and emails that may be distressing to hear or read.
• Administration skills to include spreadsheets, databases, financial systems.
• The ability to support the Office and Facilities manager with associated tasks.
• IT support including maintaining asset management register, distribution of IT equipment, set up and maintenance of printers and support with printing.
• The ability to multi-task and manage multiple priorities.
• Understanding of the challenges faced by people experiencing mental health difficulties.
• Dealing with confidential information in an administrative setting, in line with data protection
• To ensure that information is dealt with in accordance with Leeds Minds policies and steps are taken to ensure that that confidential information is secure e.g. service user data.

Hours – 30 (Monday – Thursday, 9am-5pm, (2 day/week job share may be considered)

Salary - £23, 460 - £24,776 (pro-rata) per annum

Contract –Permanent

Closing Date: Monday 18th March 2024

Interview Date: Monday 25th March 2024

The role is based at Clarence House, Clarence Road, LS18 4LB and De Lacey House, Abbey Road, LS5 3HS

For an informal discussion about these posts prior to applying please call Catherine Youngson 07783 586453

Successful candidates will be required to undertake a right to work in the UK check as well as a basic DBS check. Leeds Mind is an Equal Opportunities employer.

Reg charity number: 1007625

Benefits

• Annual leave entitlement of 28 days + 8 bank holidays on increasing to 31 days plus 8 bank holiday after 3 years
• Company Pension Scheme
• Death In Service at 3x your salary
• Supportive leave and flexible working policies
• A monthly ‘Wellbeing hour’
• 24/7 Mindful Employer staff helpline & NHS Mental Health & Wellbeing Hub
• Staff Support Wellbeing offer after probation
• Cycle to Work scheme
• Access to Simply Health cash plan
• Access to social care charity work discount schemes
• Mental and physical health activities timetable

Job Type: Part-time

Salary: £23,460.00-£24,776.00 per year

Expected hours: 30 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person