Receptionist / Front Of House Assistant

Job Title: Receptionist / Front of House Assistant

Location: Christchurch, BH23 2UG

Salary: £12.00 per hour

Job Type: Part Time (12 hrs per week - 10 am to 4 pm Saturday and Sunday), Permanent

We have a fantastic opportunity for a highly organised Receptionist / Front of House Assistant.

The Role:

You will provide Front of House duties as well as operational support to the Care Home Manager at our luxury Fairmile Grange Care Home in Christchurch.

As a Part Time Receptionist / Front of House Assistant you will ensure that our residents and staff are looked after in a professional manner which assists the Care Home Manager in achieving the businesses aims & objectives and contributes to the smooth running of the Home. This is a busy yet rewarding role where you will see all the moving parts of how our homes operate.

Your duties will include:

• Be the first point of contact in the reception foyer, you will ensure that all visitors to the home receive a warm welcome
• Handle incoming calls professionally
• Set up new contracts and prepare paperwork for new resident admissions
• Sort, file and deliver incoming post for residents and for the home in general
• Coordinate doctors' appointments
• Responsible for petty cash and generating financial reports
• Additional administrative duties to support the home

About You:

• Computer literate and a competent user of IT systems
• Understand office systems and procedures
• Effective listening, verbal and written communication skills
• Be resilient and able to keep calm under pressure
• Prior experience in a similar role

What You Need to Succeed:

We believe brilliant care starts with brilliant people. We are looking for individuals that share in our values to help us make every day extraordinary. We want our staff to bring the following to their role:

• Joy - create a ripple of happiness in the Home with your smile
• Spontaneity - go with the flow; no two days are ever the same
• Creative - find thoughtful and imaginative ways to connect with each resident
• The feeling of being part of a family - offering a shoulder to lean on and a friendly ear to comfort

What You'll Get in Return:

We want you to feel happy and valued at work.

As such we provide:

• £12.00 per hour
• Free meals every shift
• Paid breaks
• Recognition and Rewards programme
• Refer A Friend Reward scheme
• Long Service Awards
• Induction programme
• Genuine opportunities for career progression
• Learning & Development: We provide you with a personalised training plan, tailored to your individual needs

Equal Opportunity Employer:

Fairmile Grange is an equal opportunity employer that celebrates diversity and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to any other protected characteristic under applicable law.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Receptionist, Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service may also be considered for this role.