Receptionist

Telford College is set to play a pivotal role in the new hi-tech facilities of Telford’s ‘Station Quarter’, as it plans to launch exciting new opportunities in the state-of-the-art Skills Hub in the heart of Telford town centre. With a planned opening date for September 2024 we are looking for support staff to be based at the hub from June onwards, giving the opportunity to learn more about Telford College before the new academic year. Our Receptionist will be front facing to all visitors, staff and students and will be key to supporting this new and exciting project for the college.

• To undertake reception, switchboard and all postroom duties as requested by your Line Manager to ensure all services are staffed at all times, either at your initial place of work or at any other premises which the college currently has or may subsequently acquire.
• To be efficient and competent in all procedures with particular attention to fire evacuation, first aid, visitors on campus and head on duty processes.
• To ensure staff, students and visitors have badges, permanent and temporary and be familiar with the issuing process to meet the College’s requirement for safeguarding all its learners.

See full job description for more details.

Qualifications and training

• GCSE Level for Maths and English is required
• IT level 2 qualification or equivalent is beneficial upon starting or a willingness to work toward in the first 12 months of employment.

Skills and expertise

• As the friendly face of our new skills hub you will greet guests with a cheery personality and exercise your customer service skills to give the best experience to all visitors.
• The ability to work in a fast paced environment and being adaptable is advantageous
• Representing the student service team you will act with integrity and a patient demeanour to all.

We look forward to receiving your application and knowing more about your qualifications, skills, personal qualities and experience that you would bring to the role and to Telford College. Please take time to review the job description.

Please complete the online application form with details of your full employment history (since leaving school, including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your application form will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. . Under KCSIE (keeping children safe in education) guidance the college is committed to all pre-employment safeguarding checks, including online checks and candidate history. Therefore, please note upon clicking to apply you agree for these checks to be completed.