Receptionist - Manchester

Job Introduction

We have a fantastic opportunity for an experienced Receptionist or Administrator to join us in our Manchester office to deliver professional reception services and host a hybrid working office environment. The role will focus strongly on providing a warm, welcoming experience and delivering administrative support which is robust, comprehensive and efficient.

You will be working with directors, managers and colleagues who are passionate about what we do and who want to grow the business and provide excellent customer service.

At Turning Point, it's our job to help people find a new direction in life. If you're looking for a fresh opportunity of your own, join us in this rewarding role and help us make a real difference to those in need.

Role Responsibility

The responsibilities are wide-ranging and include:

• Hosting the office space, providing a welcoming environment and positive experience for visitors and colleagues
• Providing an efficient, professional, and responsive in-person office reception service
• Providing an efficient, professional, and responsive switchboard service
• Smoothly operating and managing an office desk and meeting room booking system
• Effectively managing key administrative tasks and processes
• Organising in-house events
• Managing the office and building security card access system
• Dealing with post, stationary, couriers and staff welfare
• Managing all office housekeeping including staff kitchens, Health & Safety, and facilities maintenance
• Liaising with building management, contractors and suppliers
• Acting as Fire Warden and First Aider

The Ideal Candidate

We are looking for someone who is flexible and adaptable who demonstrates great audience led communication skills. You should be calm under pressure and able to manage various concurrent work priorities, finding effective solutions to issues as they arise. You will act to mitigate the impact of issues across the wider office, and you will have previous experience in a role where you have provided key face to face support across multiple teams. You should have excellent attention to detail and will be keen to focus on improving process and procedure to support the efficacy of BAU activity. You need to be proficient in MS Office suite, especially Teams, Word and MS Outlook.

We are looking for someone with a positive and enthusiastic approach who will be capable of building and developing relationships and actively contributing to a positive step change in the hybrid working environment experience for others.  You must be a confident communicator and have outstanding interpersonal skills. 

Candidates with previous receptionist, personal assistant or administrative support experience who enjoy helping and organising others and can confidently build productive and cooperative working relationships will thrive in this position.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• Comprehensive learning and development opportunities so we can invest in your future – we’re proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications
• 28 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost
• An exclusive discounts hub for TP colleagues, to help make your money go further – including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. You’ll also have access to the Blue Light Card, for even more discounts and savings!
• Flexible working solutions to support your work-life balance
• Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security
• Access to our Rightsteps Therapy service – free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing
• A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family
• Recognition awards to recognise colleagues’ inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us
• Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans
• A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point