Receptionist - Patient Services

Receptionist - Patient Services
Yeovil, Somerset
The Organisation
As a well-loved and established medical practice, Preston Grove Medical Centre is situated in the busy town of Yeovil on the Somerset/Dorset border.
We are now looking for a Receptionist to join us on a permanent basis, part-time, working 24.5 hours per week, Wednesday – Friday.
The Benefits
- Salary of £22,369.32 per annum (pro rata), practice pay review in July
- Friendly work environment
- Play an important role in the smooth running of our practice
- Develop your career in healthcare with an established organisation
This is an excellent opportunity for an enthusiastic, customer-focused individual with experience of working with the general public to join our wonderful surgery.
Working in the vibrant market town of Yeovil, surrounded by beautiful countryside, you’ll discover that this is Somerset’s centre for entertainment and shopping!
What’s more, you’ll be joining a small but welcoming team who will support you with all the training and development you’ll need to grow and thrive in your role.
So, if you want to develop your skill set and play a vital role in the smooth running of our superb surgery, then apply today.
The Role
As a Receptionist, you will supervise our practice reception, providing excellent customer service to patients and visitors, whilst completing a range of administrative duties.
Acting as our first point of contact, you will field inbound calls from patients and respond to in-person queries, as well as registering patients and booking appointments.
You will update computer records using online and clinical systems, ensuring the GPs have access to the relevant patient information.
Additionally, you will:
- Manage incoming post
- Ensure the waiting area remains tidy
- Provide patients with information and test results
About You
To be considered as a Receptionist, you will need:
- Experience working with the general public
- A caring and positive approach to queries
- The ability to communicate sensitively with both staff and patients, ensuring confidentiality at all times
- Basic keyboard skills
- Exceptional organisational skills
- At a minimum, GCSEs (or equivalent) at grades 4 - 9 (C - A*) in English and Maths
Other organisations may call this role Office Assistant, Secretary, Surgery Receptionist, Front Office Administrator, Administrator, Admin Clerk, or Reception Assistant.
Webrecruit and Preston Grove Medical Centre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re looking for a terrific new role as a Receptionist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.