Receptionist

Alfa Leisureplex Group has an opportunity for a Receptionist to join the team at The Imperial Hotel, Ilfracombe.
Receptionist working hours
As a Receptionist you will work 36 hours per week, including weekends & split shifts with an hourly rate of £11.00 – Regardless of age, which will be increasing to £12.00 an hour in April 2024!
Being a Receptionist:
Your main tasks as a Receptionist will include assisting in the administration of the hotel and the sales of hotel bedrooms to the public. Checking all guests in and out will be a large part of your role whilst also acting as first point of contact for any queries.
We are an employee-owned company, what does this mean?
Bi-annual tax free dividend due to our employee owned status (over £1,000 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee owned status provides better job security, as we can't be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme - Health Assured
Length of service rewards
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward and engagement programs
Our ideal candidate:
Essential Skills:
Excellent communication skills
Knowledge of Microsoft office
Excellent customer service skills
Ability to learn new skills quickly
The ability to be flexible and keep calm under pressure
Desirable Skills:
Experience in a similar role
Knowledge of the travel, tourism and hospitality industry
Passion for the industry
The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £54 million per year. We are the UK’s only employee owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel, which includes Alfa Scotland.
Leisureplex Hotels own and operate 24 hotels in the UK’s most popular seaside locations. We have a combined bed stock of 2,050 rooms and achieve strong all year round occupancies due to our sister brand Alfa Travel, Alfa Scotland plus our links to other coach operators and group organisers. We also cater for Self Drive guests and direct hotel bookings.
As an employee owned business with over 900 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high quality service to our customers.
If you feel you have the necessary skills and experience to be successful in this Receptionist role click ‘apply’ today. We’d love to hear from you!