Premier Work Support are currently recruiting for a temporary Receptonist based in the Telford reception. The Receptionist will be the first person visitors to site will see. It is imperative that the person reflects a professional, competent persona with a sunny 'can do' disposition.
Key Responsibilities:
Safety, teamwork and proactivity is at the heart of our performance:
- Ensure the safety of your actions and impact on the office environment
- To help embed safety together culture in all account processes
- To build positive relationships with key client stakeholders
Reception
- Assist in delivering the unexpected to our clients through first class customer service
- A natural host that can make customers, visitors and colleagues feel at home within the location.
- Main point of contact for customer requests and enquiries.
- Assist in answering all telephone enquiries for the site, room bookings and set up.
- Support the onsite Management team with high profile events.
- Support and create the best customer and workplace experience.
- Develop relationships and capture client's individual requirements for future site visits.
- Have a keen eye for detail and share your notes and feedback to the teams.
- Work on community initiatives to develop connections.
- Undertake tours of the building to ensure best practice and report any faults and concerns at the earliest opportunity.
- Supporting any key events in and out of normal working hours.
- Provide support to the Workplace Experience team as required and for periods of annual leave.
- Promote collaboration across all ISS operational and support teams, preferred suppliers, and customer groups, whilst maintaining the interest of ISS.
- Lead by example and contribute towards a positive one team culture, working towards improving the Workplace Experience by picking up/reporting litter and reporting or dealing with spillages as soon as they occur.
- Support the Security team with the evacuation and lockdown process as required and as per site process and procedures.
- Register all customers and visitors to site as per the security policies and procedures.
- Meet and greet customers and visitors in a friendly and welcoming manner to promote a positive workplace experience and inform relevant parties of their arrival to site.
- Assist those visitors in the waiting area and ensure they are communicated with regularly.
- Ensure that all visitors to the building are met by their host before being allowed access to the building.
Hours : Mon - Fri 08.00 to 14.00 (30min upaid break)
Pay : 13.00 per hour
Requirements: Will require to complete a BPSS security check therefore 3yrs work history required.