Address To carry out the following duties in connection with the smooth and efficient running of the surgery: Maintaining confidentiality at all times Dealing with patients and visitors courteously and efficiently Booking appointments for patients Answering the telephone and dealing with all enquiries, delegating when necessary Dealing with visit requests Sorting and dealing with incoming mail, both internal and external Preparation and administration of prescriptions Scanning of all clinical documents and filing into patients clinical record All administration of referral letters, i.e. typing letters, sending electronically, etc Liaising with other organisations such as the hospitals, social services etc. Computer data entry and the maintenance of patients records. Photocopying Dealing with electronic requests i.e.
via email, website, etc Alerting the Office Manager of low stocks of supplies and equipment Training which may be appropriate to the position Any delegated duties appropriate to the grade General housekeeping duties (keeping workstation, consultation rooms, waiting room and reception office tidy) Take messages, ensuring accuracy of detail and prompt appropriate delivery Daily management of tasks and patient notes Chasing up results for patients and dealing with urgent results for the GPs Chaperoning patients as and when required (training required) Accept payment and issue receipts for relevant charges for private (non General Medical Services) services Provide support in achieving the practice targets such as QOF Registering new patients Maintaining patient records and summarising new patient records Dealing with any queries from clinicians in a timely manner Attending Practice meetings Closing of the Practice at the end of the working day
