Receptionist/Administrative Assistant

Purpose of the Role

The Administration Officer Receptionist will act as first point of contact within the organisation in this role as receptionist. This is an important role as the successful candidate will be the first point of contact for visitors to the Agency and will be expected to project an image of the Agency in a positive, professional and customer friendly manner.

Essential Criteria

Applicants mustdemonstrate that they possess the following criteria, by the closing date for applications:

• 5 GCSE passes (or equivalent) grades A* - C to include Mathematics and English Language; OR
• NVQ Business Administration level II; OR
• Three years’ relevant experience gained in an Administrative role, where relevant is defined as possessing experience in ALL of the following:-

- IT skills, experience in Word and Excel

- Dealing with customer queries in person and by telephone

- Experience of handling correspondence and keeping records

In addition to the above, the successful candidate will also:

• Have proven experience in a customer facing role
• Display excellent customer service skills and a courteous manner
• Possess the ability to remain calm under pressure
• Have excellent time management and organisational skills

Desirable Criteria

Some or all of the following criteria MAY be used in the event of a large number of suitably qualified applications:

• Five years’ relevant experience gained in an Administrative role, where relevant is defined as possessing experience in ALL of the following:-

- IT skills, experience in Word and Excel

- Dealing with customer queries in person and by telephone

- Experience of handling correspondence and keeping records

Applications must be returned to arrive not later than 1pm on Friday 26th April 2024. The Agency reserves the right to interview only those candidates who from their application, appear to be the most suitable.

Job Types: Full-time, Permanent

Pay: £23,071.00-£24,507.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Administrative: 3 years (required)

Location:

• County Londonderry (required)

Work Location: In person

Application deadline: 26/04/2024