Reconciliation Analyst (6-Month FTC)
Glasgow - Hybrid (1-2 days per week in office)
Up to GBP37,000
This role demands excellent communication skills and problem-solving abilities to support the effective resolution of client disputes and stakeholder queries. The role holder should also demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to overcome any challenges and enhance customer experience.
- Manage their own Self-Bill Client portfolio, ensuring accounts are reconciled accurately and that payments are received in line with contractual terms.
- Reconciliation across client Portals and SAP Collections Management for Proactive collections.
- Allocate payments accurately.
- Deliver monthly aged debt, cash collection and DSO targets.
- Managing financial compliance and adherence to Our client's process.
- Working with Placement support and Sales to ensure issues are resolved.
- Reviewing and actioning misaligned payment terms within MSP s.
- Escalating High Risk accounts to Credit Manager or relevant stakeholders.
- Maintaining accurate records.
- Pro-active follow-up on reconciliation issues identified, mitigating aging within the client accounts and enabling prompt collections.
- Work with remote MSP Key Focal Points and MSP Client Focal Points on complex issues.
- Process rebates, and manage payment terms in accordance with agreed process.
- Provide solutions to internal and external customers without contravening our client's policies.
- Attend monthly and weekly debt reviews with Credit Control Manager.
Experience required;
- Proficient in SAP or quick to learn new systems
- Familiarity with Financial Reconciliations within a Self-Bill Operation is desirable
- 1-2 years of experience in a fast-paced accounts receivable commercial setting
- Proficiency in Excel for data compilation and reconciliation is preferred
- Capable of providing support to both internal and external customers