Recruitment Manager

Recruitment Manager (Service Manager)

Smart Workforce Solutions

Swansea | Permanent

£43,600 P/A Package including Benefits

Are you a driven leader with a commitment to delivering outstanding service to clients in the industrial sector? Smart Workforce Solutions is seeking a dedicated Service-Led Branch / Recruitment Manager to lead our established team in Swansea.

Role Overview:

As the Branch Manager/ Service Recruitment Manager, you will take charge of our well-established branch of friendly Recruiters. You will lead and manage all aspects of branch operations, ensuring exceptional service delivery to our clients in the industrial labour market with a strong focus on client management, recruitment, P&L, team leadership, and operational excellence.

Key Responsibilities:

• Lead and motivate a team of recruiters to achieve their full potential.
• Work with Sales & Marketing to develop and implement strategies to drive growth and client retention.
• Take ownership of a P&L, ensuring profitability targets are met and exceeded.
• Cultivate relationships with key clients and stakeholders in the industrial market.
• Provide leadership and guidance to ensure the branch operates efficiently and effectively.
• Work with Recruitment Director to create succession plan for the team
• Carry out market insight analysis to support client communications and recruitment
• Candidate management; Flexible workforce management, Performance management
• Support the Sales teams with new business opportunities and provide a healthy pipeline of leads and market knowledge
• Maximise growth through existing and lapsed business
• Drive and manage retention of existing client base
• Participate in finalising relevant new business deals

Skills & Experience Required:

• Expertise in client retention and operational management.
• Previous experience managing within a recruitment business, with a successful operational billing background.
• Proven ability to develop and manage recruiters

Why Join Us:

• Base Salary- £40,000 P/A
• Car Allowance- £3600 P/A
• Opportunity to lead an established branch and drive its success in the industrial market.
• Competitive bonus from day one
• Medical Cash Plan – Including Health Screening, dental cover, chiropractor and much more
• Discount off wellbeing and alternative therapies & treatments
• Optical Cover
• Life Assurance
• Company Award Events- held at a surprise location each year!
• High Street Rewards, Vouchers and Cashback
• 33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognition- Spring Ball 2024!
• Accredited training courses
• 24 Hour Counselling, Advice line & CBT
• Corporate Charity Days off- paid time to help your local charity
• Supportive and collaborative team environment.

If you are a motivated people manager with a passion for the recruitment industry and a desire to provide outstanding service, we want to hear from you.

Apply now to join our team as a Service Manager and take the next step in your career.