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Form of work
SalaryThis is a hybrid role with the majority of your time spent onsite in our St. Pancras Reading Rooms, undertaking enquiry work, both in person and remotely, delivering workshops and 1:1s for Readers, and contributing to Reference Services wider aims. This is an ideal early-career opportunity for someone looking to develop into a profession in library and information work, in the UK's national library.
We are looking for someone with library or customer facing experience, who takes a proactive approach to customer service, can demonstrate a willingness to take on a range of tasks and to develop new skills, as appropriate, and work in collaboration with a cross section of internal and external stakeholders to support the delivery of the Library's services.
We are seeking individuals with a degree-level qualification and relevant experience. While a recognised library qualification is desirable, equivalent experience in other education or information roles and related disciplines will also be considered.
The British Library is committed to equity and inclusion and welcomes applications from all individuals regardless of personal characteristics or background. We particularly welcome applications from people with disabilities, LGBT+, and Black, Asian, or other minority ethnic backgrounds in keeping with the British Library's strategic plan and workforce diversity policies.
In return we offer a competitive salary and a number of excellent benefits. Our pension scheme is one of the most valuable benefits we offer, as our staff can become members of the Alpha Pension Scheme where the Library makes a generous contribution. Another significant benefit the Library provides is the provision of a flexible working hours scheme which could allow you to work your hours flexibly over the week and to take up to 5 days flexi leave in a 3-month period. This is on top of 25 days holiday from entry and public and privilege holidays.
