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SalaryAre you a Regional Account Manager who has proven experience of consultative selling and a customer centric approach. Please read on for an exciting opportunity to join a very successful team and business. This role will focus on both managing established accounts and developing new customer relationships. The role offers autonomy and the opportunity to contribute insights to our leadership team, working within a customer-focused environment.
Day to Day of the role:- Manage existing and new prospects/customers
- Analyse customers’ commercial/technical requests to determine feasibility and mutual benefit
- Follow up on customer enquiries to progress towards order placement.
- Identify and develop prospects into profitable long-term customers
- Develop individual customer pricing strategies, raise and send quotations, and follow up promptly
- Maintain customer and project data in the CRM system
- Liaise with suppliers to obtain commercial, technical, and quality information and product samples.
- Visit customers and suppliers when essential, with availability to travel abroad for several days
- Advise customers on stock availability and estimated delivery times, managing urgent needs and proposing solutions.
- Coordinate with customer services and procurement regarding supply issues and inventory levels.
- Share product and commercial details with internal departments for new customer requests.
- Support management team members and perform market research as required
- Assist with customer complaints in conjunction with the Quality Manager, including liaising with suppliers
- Manage projects to ensure the achievement of time, cost, and quality objectives
- Maintain detailed records of interactions with customers, suppliers, and other relevant parties
- Minimum of 3 years’ experience in sales/account management.
- Proven track record of generating sales through customer development.
- Computer literacy with a high degree of accuracy and attention to detail.
- 8% company pension contribution.
- Annual performance-related bonus.
- Annual pay review.
- Generous holiday entitlement.
- Optional private healthcare plan.
This company is an equal opportunity employer who value diversity in the workplace.
To apply for the Regional Account Manager position, please apply online now.
