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SalaryCompany snapshot:
- Global Edtech software company providing a niche software platform
- Excellent reputation for customer service, loyalty and strategic partnerships across the UK and Internationally
- Certified B Corp and Great Place to Work
As an Regional Account Manager, you will be responsible for..
- Developing sound product knowledge to advise users accurately and encourage them to get the most out of the solutions
- Acting as the main point of contact for customers and working closely with them to maintain a high retention rate
- Being the customer champion and relaying on vital insight to ensure the software meets the need of a changing audience
- Minimising customer churn by working in partnership with customers and building long-lasting relationships
- Providing software demonstrations and training to expand product use and promote additional benefits to clients
- Identifying opportunities for growth and expansion within existing accounts and working towards agreed KPIs
- Previous account management / customer success experience within the Education Sector
- Experience in the software sector - either SaaS or on-premise
- Passionate about technology and proactive in identifying new opportunities
- First class communication skills (phone, email and face to face)
- to £38,000 basic
- Remote working with client visits within your region
- Commission + Company Bonus
- Great Benefits
