Regional Administrator, London

Be part of the vision; be part of the RIBA.

The RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£28,000 depending upon experience and location

Location: London/Hybrid working

Hours: 35 hours per week, full-time permanent contract

Why Join us?

Our Benefits:

The RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits click here

About the Role

RIBA are seeking a proactive, highly organised Regional Administrator to join our Membership Engagement team.

You will be passionate about delivering quality and excellence to key stakeholders and beyond and will be the first point of contact within the London region. You will have responsibility for ensuring we provide excellent support to our volunteer groups as they plan and deliver quality events and programmes in London.

This role also has responsibility for the marketing and delivery of regional events, supporting our members who make up our Branch networks and Regional Councils and working collaboratively with the Regional Directors to deliver our engagement plans.

What are we looking for?

• Experience in growth/retention/engagement environments, with a desire to help RIBA grow its member-base, retain existing members and promote our member benefits and additional products.
• Demonstrable experience of successfully supporting projects and events with demanding deadlines, on time and to budget with multiple stakeholders.
• A team player and a collaborative worker. Previous experience of working with social media, with the ability to assist with outward-facing communications.
• Excellent verbal and written communication and interpersonal skills with the ability to adapt your communication style to suit different audiences and to network and develop strong relationships across all levels of internal stakeholders, public and professional audiences, and external partners.
• Strong organisational and time management skills with the ability to meet tight deadlines and balancing conflicting priorities and own workload.
• Happy to work autonomously with little supervision. Experience of using content management systems and design software packages to create content using both copywriting skills and basic graphic design skills.
• Experience of financial administration and good numerical skills.
• Evidence of strong administrative skills, attention to detail and rigorous planning.
• Experience of Client Relationship Management and CRM databases.

The role will require some travel and flexibility to work evenings and weekends dependant on activity.

If you would like to apply for the position, please view the full job description below (found at 'supporting documents') and submit your CV and covering letter using the form below. Additionally, please ensure that you complete our Equal Opportunities Monitoring Form which will be submitted separate from your application.

Closing date: Friday 9^th February 2024
Interview date: W/C Monday 19^th February 2024

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.  We may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

The RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

Registered Charity No. 210566