In your role as Regional Director, you will be passionate about excellence in care and lead by example to improve the quality-of-service delivery. You will be adaptable and flexible in your approach to meet the demands of the service.
Committed to ‘putting homes at the centre’ ensuring that support from area teams and support colleagues is customer focused for homes and home managers.
Is non-accepting of poor care or unkind behaviours and encourages a culture of high performance whereby improving the quality-of-service delivery of kind care and kind leadership is embraced by all team members.
Works closely with Area Directors and Quality Improvement Leads to establish and deliver the vision and plan for their region. Ensures regulatory standards are met within agreed timelines and delivered through robust quality assurance monitoring with effective processes in place to improve services.
Qualifications and Skills Required
Essential
- Educated to degree level or equivalent qualification or successful experience operating at senior leadership level, preferably, although not exclusively, within health or social care industry or a multi-faceted management service / company.
- Good clinical and operational knowledge of developing high quality care services.
- Sound commercial awareness, with experience of managing budgets and delivering against financial targets and supporting the business development opportunities.
- Effective and strategic influencing, with the ability to build and maintain strategic relationships.
- Demonstrated ability to work in an ambiguous, volatile and uncertain environment and bring clarity and vision to colleagues.
- Excellent verbal and written communication skills, able to communicate with confidence, conviction and enthusiasm.
- Strong effective People leadership skills, committed to respecting, valuing and developing Colleagues. Analytical problem-solver – with the ability to interpret complex information and act upon it appropriately. Including identify root causes, identify trends, performance and risk, developing action plans for quality improvement.
- Excellent time management, delegation and organisational skills executed effectively under pressure.
- Ability to recognise and respond to Health & Safety risks likely to occur in a health and Social care environment and is a ‘hands on’ visible leader, able to demonstrate and lead by example.
- Management of multi-site locations.
- Track record of planning and delivering real and demonstrable change galvanising different points of view to take advantage of opportunities.
- Ability and proven prior experience to prepare and implement actions arising from performance and regulatory reports.
- Demonstrable track record of turning around failing or weak services, achieving successful and positive change and results.
- Ability to prepare and implement actions arising from performance and regulatory reports.