Regional Senior Technician – Underwriting

• Be part of a National evolving Commercial Underwriting function within a reputable and stable organisation


• Act as one of the most senior referral points for our Regional Underwriting teams


• Hybrid role with 60% homeworking and 40% from our head office in Stratford upon Avon

Join NFU Mutual as a pivotal member of our Regional Senior Technician Underwriting team, managing the most complex, high-value cases and ensuring the delivery of technical activity. In this role, you’ll play a critical part in advising, training, and guiding others to ensure that our regions maintain the necessary technical knowledge and capabilities to meet objectives, Key Performance Indicators, and deliver exceptional customer service.

As a key player in our organisation, you’ll be responsible for managing the administration and resolution of intricate cases and referrals, ensuring compliance with regulatory requirements and achieving positive outcomes for our members. Additionally, you’ll lead by example, training and coaching team members to equip them with the technical expertise and skills needed to excel in their roles and uphold our commitment to first-class customer service.

Furthermore, you’ll contribute to the strategic planning and development of technical capabilities, fostering a culture of continuous improvement and ensuring alignment with company policies and procedures. Your role will also involve monitoring and reporting on technical activities and capabilities, identifying opportunities for enhancement, and driving efficiency and service improvements to benefit both our customers and the organisation.

To be successful in this role as a Regional Senior Technician you’ll have a proven track record managing a broad range of complex Commercial Underwriting cases and referrals and providing technical expertise in a regulatory environment. You’ll be able to evidence experience of developing and coaching others or have supported your peers to gain authority. You’ll also have:

• Excellent communication and influential skills


• High attention to detail whilst applying pragmatism and logical thinking


• Excellent organisational and prioritisation skills


• Experience of building and managing relationships


• Experience of writing reports (desirable)

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• Salary up to £55,000 depending on experience


• Annual bonus (up to 17.5% of salary)  


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies. 

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.