Address
Form of work
SalaryJob Title:Regional Service Manager
Location: North of the UK
Salary: Competitive
Job Type: Full time, Permanent
Working Hours: 37.5 Hours Per Week
Closing Date: Wednesday 31st January 2024
About Us:
Boon Edam is a global leader in commercial, high-end entry solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.
We have an exciting opportunity for a dynamic Regional Service Manager to join our highly successful team, leading and driving service success within the Northern regional area.
The Role:
The Regional Service Manager is responsible for delivering high customer service standards, ensuring customer satisfaction, daily management of a team of Service Technicians, ensuring efficient utilisation of resources achieved, and controlling costs whilst meeting and or exceeding contractual obligations and service level agreements within the geographic region allocated.
The position is a regional role, responsible for the Service teams within the North of the UK, including 8 direct line reports, including Service Supervisors and Service Technicians. The successful candidate must be based on the M62 corridor in the Manchester,Leeds or Sheffield areas. The successful candidate will be required to travel throughout the UK to meet the needs of the business and will need to attend our Head Office in Ashford, Kent when required.
We offer an attractive salary and benefits package as well as a friendly working environment, and the post holder will be eligible for a company car.
What Are The Skills Necessary To Perform This Role?
- Proven experience managing a team, preferably in the service industry
- The ability to demonstrate and model service industry knowledge, technical competencies and product experience to develop your team and service provision
- EN16005 Accredited
- Experience in financial and budget control; ensuring cost control within the service region
- The successful candidate must have a working knowledge of Health and Safety within the construction industry
Benefits:
- A friendly and inclusive working environment
- 23 days annual leave plus 8 public bank holidays
- Annual leave increases with length of service
- Your birthday off
- Life insurance is four times your basic salary
- Company Pension scheme with generous employer contributions
- Membership to a Healthcare or Cash Plan scheme
- Internal training and career development programmes
- Attractive salary and benefits package
- Company car
- Access to EAP programme, offering 24/7 GP Support
Additional Information:
Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Wednesday 31st January 2024. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Boon Edam Ltd. is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status.
Please contact us to let us know if you need any reasonable adjustments during the recruitment process.
No agency support is required; thank you.
Please click on the APPLY button to send your CV for this role.
Candidates with the experience or relevant job titles of: Operations Manager, Service Delivery Manager, Operations Engineer, Servicing Manager, Technical Manager, Service Team Leader, Construction Manager, Health and Safety Manager, Field Service Manager, Construction Operative, Health and Safety Officer may also be considered for this role.
