Regional Service Quality Manager - Care Homes

Regional Service Quality Manager (Care Homes)

Lowestoft, Suffolk

Up to 50,000 per year + monthly car allowance

I am working with a fabulous family-owned care home company to help them find an Experienced Regional Service Quality Manager to be part of a team that puts people at the heart of the business.

In this role you will:

• Be responsible for ensuring and maintaining high-quality care services across the care home group
• Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
• Monitor, evaluate and enhance Service Quality standards in line with regulatory requirements and company policies
• Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care

To be successful in this great role you must be able to demonstrate:

• Proven experience in a similar role within the healthcare or care home industry
• Sound knowledge of relevant regulatory requirements CQC
• Strong leadership, communication, and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Attention to detail and ability to manage multiple priorities effectively
• A commitment to resident-centred care and continuous improvement
• A full UK driving licence
• NMC registered nurse with relevant post-registration experience, desirable but not essential

For more information on this fantastic role, please call Elite Care on (phone number removed).

Benefits include:

• Monthly Car Allowance
• Automatic enrolment into the Blue Light Scheme
• A comprehensive induction and training programme
• Opportunities for career development and progression
• Wellbeing support
• Contributory Pension Scheme
• Private medical cover
• 25 days annual leave plus bank holidays entitlement