Registered Care Manager Learning Disabilities

Registered Manager Adult Learning Disability Nth London GBP36000 - GBP40000

• To lead, supervise and direct a multi disciplinary team to deliver consistently high standards of quality care to our service users
• To manage effectively both the income and expenditure to realise a substantial business.
• To demonstrate effective stakeholder management and through health care partnering build lasting relationships with key stakeholders.

Accountabilities:

• To enrich the lives of our service users and relatives at all times through delivering person centred care, ensure engagement in structured day activities, development of Independent Living Skill and move on when appropriate.
• To professionally manage safeguarding issues, liaising with all stakeholders and working at all times to support the individual and protecting the reputation and interest of the Services.
• To create and develop strong internal and external relationships that will help strengthen the brand and competitive advantage i.e. relationships with Local Authority, CQC and Primary Care Trust commissioners as a healthcare partner.
• To be the Operational Lead within the organisation to ensure high quality good practice is delivered consistently and maintained to satisfactory care standards.
• To ensure compliance with all regulatory and company quality requirements through audits, reviews and training.
• To ensure that support staff work in accordance with company policies and the GSC Code of Conduct.
• To ensure that the organisation provides high standards of customer care and services in line with company policy, customer expectations, service level agreements and current legislation
• To investigate and resolve customer complaints through effective verbal and written communication
• To deliver strong and sustainable revenue and performance through maximising occupancy and fee levels and effectively managing cost control within the organisation.
• To lead and manage a team of people across a range of departments.
• To manage the recruitment of new team members into the organisation and ensure that they are provided with induction, mentoring and ongoing support.

Qualifications, Training and Skills:

• LMCA or equivalent Management qualification
• Social Worker Qualification
• Operational knowledge and experience (desirable)
• Proven ability to persuade and influence at all levels
• People management experience
• Ability to operate in a highly regulated environment.