Rehabilitation Support Worker

About the Service/Department

Approved Premises (AP) work with the highest-risk offenders and provide a vital element in public protection arrangements. AP offer a stepping stone' from prison to more mainstream community life with a level of contact, support and supervision that does not exist anywhere else in the probation service.

Residents are seen on a daily basis and staff become involved in the resident's life to a very high degree: giving advice and offering support whilst exercising control and supervision, all the time liaising with the rest of the probation service and a wide range of agencies. This intense level of contact is what enables AP staff to monitor residents' well-being, to tailor support and to be aware of their actions and changes in their behaviour in a way that no other intervention can. The role of AP staff is to encourage, facilitate and empower residents to do all that they can for themselves, rather than to do the work for them.

About the role

• Working as part of a team and wider multi-agency service.
• Providing support at all times and enforcement when necessary to offenders residing at the Approved Premises.
• In particular to monitor and encourage compliance, guide, advise and supervise residents, all the time ensuring that public protection is at the very core of all work carried out This is on a rolling rota whereby staff work 4 days and get 4 days off of meaningful work.
• Modelling pro-social behaviour and attitudes, helping to create and maintain a positive culture of respect in all work inside and outside of the service with both clients and colleagues.
• Actively engaging with clients and providing opportunities to do so including preparation of supper and breakfast.
• Contributing to delivery of the sentence plan in conjunction with colleagues in probation, the police and other external agencies.
• Providing admin and other support to colleagues, particularly in the preparation, facilitation and evaluation of purposeful activities.

About you

• The ability to engage and communicate effectively with others to provide a flexible and responsive approach
• Being optimistic about the possibility of change and people's capacity to change
• The ability to learn quickly, gather information and make defensible decisions
• The capacity to maintain firm boundaries, using authority legitimately whilst working pro-socially and positively with people
• The ability to receive, process and accurately record detailed information, sharing it with others as appropriate and within the framework of confidentiality
• An understanding of the emotional and behavioral impact of trauma and the ability to work with people who may be display a range of emotions, behaviors and communication challenges
• The ability to work as part of a team, leading by example, taking a pragmatic, hands on approach to practical tasks such as cooking, gardening and other household' chores and leisure activities.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately
• Due to the nature of the role, this post is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).

Please note if offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and a Basic or Enhanced DBS check.

Disability confident
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.