Relationship Manager, Sme Banking

End Date
Thursday 21 March 2024
Salary Range
£56,421 - £62,690
We support agile working - click here for more information on agile working options.
Agile Working Options
Other Agile Working Arrangements / Open to Discussion
Job Description Summary
See below
Job Description
JOB TITLE: Relationship Manager, SME Banking
LOCATION(S): Highland & Islands
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in an office / client site.
About this opportunity
We currently have an excellent opportunity for a Relationship Manager, supporting the Bank of Scotland brand, to join a strong performing team in the beautiful North of Scotland. You'll support our valuable client base of trading businesses with tailored financial requirements including lending, deposits plus a full range of financial products and services. This role will cover the Highland and Islands area.
You'll be a key part of our market presence, supporting high profile local clients, developing key business opportunities, and representing the Group with Senior Partners across the professional community. There is an aspiration to grow the portfolio through bringing more of the Bank's proposition to our existing clients and attracting new high value clients.
Your accountabilities will include:

• Handling and developing high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a “trusted advisor”.
• Identifying and evaluating complex expertise-led solutions against a range of criteria to find the ones that best meet business needs.
• Uncovering emerging issues and/or needs and identifying potential causes, related issues, barriers and key partners to find the best way forward.
• Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs.
• Handling the ‘Risk’ side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.
• Mentoring & stretching the development of others in the team, whilst also investing in opportunities for your own personal development.

Why Lloyds Banking Group?
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What we need from you?

• Strong communication skills with experience in building, creating, and managing relationships with clients and influential external partners.
• Credit experience - skilled at evaluating propositions with strong financial analysis skills and using that experience to make confident and effective commercial recommendations to the Credit team.
• Proven track record of delivery of objectives with existing client base as well as increasing market share.
• Detailed understanding of legal documentation, together with the ability to effectively negotiate legal and commercial terms.

• Handling the ‘Risk’ side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do outstanding work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.