Rent & Service Charge Advisor

Job Title: Rent & Service Charge Advisor
Contract Type: ** 6-month Fixed term contract** 
Salary: £34,471 per annum 
Working Hours: 35 hours per week
Working Pattern: Monday-Friday, Hybrid 
Location: Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Rent & Service Charge Advisor
You will support the Group Policy – Rent and Service Charge function in the implantation of its policies. You will ensure the accurate formulation of Service Charges for all customer types and the maintenance of associated modelling and calculators. 
Provide a customer focussed Rent and Service Charge Policy service, delivering advice and support to finance and operational colleagues, including all associated business rules and formulae. 
About you
We are looking for someone with 

• Solid knowledge and hands on practical experience of legislation, regulations and standards relating to Service Charges within the Housing Sector.
• Experience of providing financial monitoring and administration, preferably for rent and/or Service Charges.
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadline and manage conflicting priorities.
• Customer focused with excellent communication skills, both verbal and written, showing the ability to meet the needs of a varied customer base.
• Excellent planning and organisational skills and the ability to prioritise.
• Ability to show initiative and propose solutions to issues identified.
• Results focussed with the ability to take ownership of tasks.
• Excellent team player who can work flexibly to meet business requirements.
• Proficient in the use of MS Office including Excel.