Rents Assistant

Rent Assistant

Manchester

Our client, a social housing provider based in Manchester is recruiting for a Rents Assistant to work in their specialist rents team.

Responsibilities of the Rent Assistant includes:

• Providing strong administrative support to the Rents Team
• Acting as first point of contact for tenants
• Communicating with tenants via letters, email and telephone
• Chasing up unpaid direct debits and former tenancy arrears
• Completing direct debit recalculations and rent refunds
• Assisting with new tenancy packs
• Utilising the Universal Credit Portal

Requirements of the Rent Assistant includes:

• Previous experience working within a similar role
• Knowledge of rents/ universal credit
• Reliable, methodical and has an eye for detail

To apply for this role, please contact Claire Harrison in the Derby Office

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