Reporting Analyst

We are looking for a talented individual with a technical and/or data-driven background to join our Operations & Quality team. As Reporting Analyst, you will manage our primary business system and processes, engaging with different stakeholders to interpret their reporting requirements into technical solutions.

The role and responsibilities will scale with candidate experience but will primarily include management of our enterprise resource planning (ERP) System (SAP ByDesign) and other key business systems. Core objectives include working to streamline management information reporting, evolving internal commercial processes, and identifying continuous improvement opportunities.

Principal Responsibilities:

• Assume Systems Administration responsibilities for our SAP ByDesign system
• Development of reporting suite for business objectives and key results
• Data collection and analysis of emissions data aligned to our sustainability GHG reductions targets
• Development of system dashboards or reports for specific roles and teams
• Customisation of workflow processes and fields
• Identification of systems improvements, scoping, testing and implementation
• Monitoring of system enhancements and potential changes with full testing through sandbox account
• Alignment with Business Intelligence Analyst and other reporting, systems used within the business
• Help shape various aspects of our strategy and develop objectives based on insights
• Develop internal training material to share knowledge, tips and improvements across the business
• End User training and documentation
• New user set up and licence control
• Updating QMS SOP documentation on system changes (ISO9001, ISO13485, ISO14001)
• Assisting with internal and external audits where necessary
• Liaison with external support for SAP ByDesign and other systems
• Involvement in other strategic research and data analysis for Operations & Quality team

What we're looking for:

• Business systems admin or technical support experience at administrator level (preferably SAP ByD or similar)
• Data analytical or financial reporting background
• Advanced Excel experience
• Experience with Power BI and/or other data reporting software tools
• Experience using other Microsoft applications, Word, PowerPoint, Outlook and Teams
• Excellent written and verbal communication skills
• Enthusiastic, friendly and professional manner
• Good time management skills and excellent at working under pressure
• Meticulous attention to detail

Desirable, but not essential:

• Background in consultancy or services environment
• Experience of ISO9001 and 13485 would be advantageous
• GDPR and Data Security awareness