Research Co-ordinator

NAPAC is seeking a motivated and enthusiastic Business Development Coordinator to focus on marketing and selling our training programmes to external clients in public and private sectors. This entry-level (or above) role offers an excellent opportunity for individuals in the early stages of their career in business development, with a focus on promoting training solutions in the field of trauma support. The ideal candidate will possess strong communication skills, an in-depth understanding of the sales process, a proactive attitude, and a passion for making a positive impact in the lives of survivors of childhood abuse.

Key Responsibilities:

1. With support, develop and implement a strategic business development plan to market and sell NAPAC's training programmes to external clients, including organisations, agencies, and professionals in fields such as policing, mental health, social work, education and others.
2. Identify and cultivate relationships with potential clients and stakeholders to understand their training needs and develop tailored solutions to meet their requirements.
3. Embrace and enthusiastically engage in the sales pipeline process, from lead generation to closing deals, demonstrating persistence and determination to achieve sales targets.
4. Conduct market research and competitor analysis to identify trends, opportunities and competitive positioning strategies for NAPAC's training offerings.
5. Promote NAPAC's training programmes through various channels, including direct outreach, networking events, conferences, and digital marketing initiatives.
6. Assist in the development of marketing collateral, proposals and presentations to showcase the value proposition of NAPAC's training programmes and secure new business opportunities.
7. Support internal coordination and communication with colleagues to ensure alignment of business development efforts.
8. Track and analyse key performance metrics related to sales pipeline, revenue targets, and client satisfaction to evaluate the effectiveness of business development initiatives.
9. Stay informed about industry trends, best practices, and emerging issues related to trauma support and survivor care to continuously improve and innovate our training offerings.
10. Participate in training and professional development activities to enhance knowledge and skills in business development and sales techniques.
11. Demonstrate a commitment to NAPAC's mission and values, contributing positively to the organisation's culture and goals.

Skills and experience required:

• Bachelor's degree in business administration, marketing, psychology, social work or related field preferred; relevant work experience may be considered in lieu of a degree.
• At least one year’s experience in a similar role is highly desirable.
• Strong communication and interpersonal skills, with the ability to build relationships and effectively communicate with clients and stakeholders.
• Solid understanding of sales principles and the pipeline process, customer relationship management, and marketing concepts.
• Proactive and results-oriented mindset, with a willingness to take initiative and drive projects forward.
• Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus.
• Passion for NAPAC's mission and a desire to contribute to the organization's impact in supporting survivors of childhood abuse.
• Willingness to travel occasionally and work flexible hours as needed.