Reservation Agent

Salary up to £26,500 plus a £7,000 service charge

Things to know:

• Luxury Boutique Hotel

Things you will be doing as a Reservation Agent:

• Answering phone calls and responding to emails


• Providing customers with information about the hotel's accommodation options, rates, and amenities


• Processing reservations, cancellations, and modifications using reservation software


• Collecting and processing payments from guests


• Communicating with other departments, such as housekeeping and maintenance, to ensure that guests' requests are met


• Updating and maintaining customer information in the reservation system


• Providing guests with directions and recommendations for local attractions and restaurants

You will be a great fit if you have:

• At least six months experience in a similar role


• Attention to detail


• Excellent communication skills


• Ability to work under pressure


• Excellent organisational skills, ability to prioritise tasks

LEGAL REQUIREMENTS

In line with present UK working requirements, all candidates are required to provide proof of eligibility to work in the UK.

Spayse's undertaking is as a recruitment agent in this role and is bound by the requirements requested by our client.