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SalarySWG Construction (Build & Renovate) Ltd, an expanding company operating across the West Midlands, Shropshire, and Mid Wales, specialises in new builds and refurbishments within various sectors including residential, commercial, industrial, educational, and healthcare. We are currently looking for a part-time Resident and Community Liaison Officer to join our team for projects based in the West Midlands.
The ideal candidate will possess:
- A friendly and approachable nature.
- The ability to adapt and think logically.
- Excellent organisational skills and a proactive approach to solving problems.
- Negotiation skills that are both confident and competent.
- Proficiency in IT, particularly Microsoft Word and Excel.
- Exceptional listening abilities.
- Strong written and verbal communication skills.
- The capacity to effectively present to groups.
- Access to a vehicle and a valid driving licence.
- A strong commitment to diversity and inclusion.
This role involves interaction with a diverse range of people, from residents directly or indirectly affected by our construction activities, to community groups benefiting from our local engagement through community benefit initiatives.
Responsibilities include:
- Engaging with residents and Community groups potentially impacted by our construction activities.
- Providing a direct service through regular visits to sites and residences.
- Maintaining ongoing communication about work schedules and forthcoming events.
- Developing and distributing informational materials and letters.
- Organising contractor meetings and Q&A sessions.
- Quickly and efficiently addressing concerns raised by residents and communities.
- Adjusting to the varying needs of affected individuals and coordinating with site managers to minimise disruption.
- Keeping accurate records of discussions and reporting essential information to stakeholders.
- Participating in site progress meetings and providing feedback.
- Working with external organisations to deliver community benefits that align with the objectives of individual projects.
- Initiating and taking part in outreach activities with local schools and colleges.
- Documenting and reporting on community benefit initiatives.
- Positively representing SWG Construction at related events.
- Collaborating closely with our Marketing Manager to promote our positive community contributions.
Preferred experience includes:
- Customer Service
- Liaison roles
- Mental Health (Training will be provided if necessary)
The successful applicant will be allocated to projects based on their requirements. All necessary IT equipment will be provided. The Wolverhampton office will serve as a base when not on-site.
What We Offer: Joining SWG Construction as a part-time team member offers an opportunity to be an essential part of our dynamic, friendly team, facing new challenges and opportunities for growth every day. We provide a competitive pro rata salary of £30,000 per annum, additional holiday time, mileage reimbursement, and ongoing training.
An enhanced DBS check will be required for this role.
We invite suitable candidates to apply by submitting their CVs and covering letters. While we appreciate the interest of all applicants, only those shortlisted for an interview will be contacted.
No agencies, please.
