Resident Liaison Manager

Join the mission to provide exceptional care and support to our residents and their families.

As a Resident Liaison Manager, this is a chance to make a significant impact on the well-being of residents and the peace of mind of their families across 5 Residential services in the Southwest.

Full time role > Southwest Region > up to £50,000 + Bonus

The successful candidate will be entrusted with the vital task of driving and sustaining occupancy rates, ensuring that the residential services are not only thriving but also providing a nurturing environment for all residents. This role requires a blend of strategic planning, marketing and business acumen, a continuous improvement mindset and a compassionate approach to resident interactions.
Key Responsibilities:
- Develop and implement innovative strategies to attract new residents.-
- Forge strong relationships with residents and their families, providing support and addressing concerns with empathy and professionalism.
- Collaborate with the care team to maintain the highest standards of service.
- Analyse market trends and adapt occupancy plans accordingly.
- Conduct tours and facilitate the admissions process, ensuring a smooth transition for new residents.
This is a chance to be part of a community that values every member. Comprehensive training and professional development are provided, ensuring that the Resident Liaison Manager and Occupancy Specialist can excel in their role and contribute meaningfully to the organisation's mission.
To apply, please submit a CV if you are interested in joining a team where your efforts are not only appreciated but also instrumental in making a difference.