Address
Form of work
SalaryEssential requirements:
- Confident with IT and using standard office programs including word, outlook/email, system folders etc
- Understanding of basic food preparation and cleaning techniques
- An understanding and appreciation of older people in a care setting and the issues that may affect them
- Knowledge of basic health and safety rules
- Knowledge of customer service principles
- Communicate with people with differing communication needs.
- Write notes and messages - numeracy, literacy and verbal skills.
Job Description
The purpose of Resident Support Assistant is to deliver a varied and proactive person-centred housekeeping, catering, and hospitality service to our care home residents. Using customer service principles and a "one-team" approach the post holders improve the resident/customer experience.
18 Hours per week, working the following shifts:
SUNDAY - 7.30am to 2pm
MONDAY - 1pm to 7.30pm
SATURDAY - 7.30am to 2pm
The role
As a Resident Support Assistant (RSA), you will have the important role of helping to support and improve our residents' experience within our care homes, which involves catering and housekeeping work, such as preparing and serving food and drink, as well as cleaning rooms and communal areas.
Training and development
In this role you will get all the training and support you need. For those wishing to progress their career and skills further, this is a great entry-level position that will open doors to a career in care or nursing.
