Address
Form of work
SalarySolicitor / Legal Executive / CILEx / FILEx / Licensed Conveyancer
Location: Southport/Hybrid
About the Role:
The company is seeking a skilled and experienced Residential Conveyancing Caseload Manager to join its team in Southport. This hybrid role offers flexibility in work arrangements, allowing for a combination of remote and in-office work. As a Residential Conveyancing Caseload Manager, the successful candidate will be instrumental in overseeing a diverse volume of residential property transactions, ensuring efficiency, compliance, and exceptional client service within the conveyancing department.
Key Responsibilities:
- Provides effective line management and development for assistant or shared assistant resources to ensure efficient caseload management in residential conveyancing.
- Identifies and nurtures the potential of team members, facilitating their growth in experience, knowledge, and skills within the context of residential property transactions.
- Collaborates with the Team Leader to optimize resource allocation and enhance departmental flexibility in residential conveyancing matters.
Client Management:
- Cultivates and maintains strong professional relationships with clients involved in residential property transactions.
- Enhances client service standards specific to residential conveyancing and instills a culture of total client care within the department.
- Monitors and reviews the team's delivery of client service in residential conveyancing, providing regular feedback for improvement.
Technical Responsibilities:
- Manages a diverse range of residential property transactions, including freehold, leasehold, new builds, shared ownership, and limited company transactions.
- Ensures compliance with the Conveyancing Quality Scheme (CQS), firm policies, relevant legislation, and quality standards specifically tailored to residential conveyancing.
- Stays updated on relevant legislation and practices in residential conveyancing through ongoing training and professional development.
- Delegates tasks effectively to the team support in the context of residential property transactions.
Knowledge & Experience:
- Demonstrates a solid understanding of residential conveyancing services within the company.
- Possesses strong interpersonal skills to navigate interactions at all levels and mitigate conflicts, particularly in the context of residential property transactions.
- Communicates technical matters related to residential conveyancing clearly to non-technical users, both verbally and in writing.
- Shows dedication to client-focused service delivery in residential conveyancing.
- Exhibits proficiency in Microsoft Office tools (Word, Excel, Outlook) and case management systems relevant to residential conveyancing.
- Holds a minimum of 5 years' experience managing diverse caseloads in residential conveyancing from instructions to completion and registration.
- Has a working knowledge of CQS Protocol, UKFML, and BSA Handbooks as they pertain to residential conveyancing.
Hours: Full-time, 37.5 hours per week (Hybrid)
In return for their contributions, the company offers a competitive salary and benefits package. If candidates are ready to take on this exciting opportunity and contribute to the team, they should submit their CV to Lois@douglas-scott.co.uk and I will give you a call to discuss!
