Resourcing Assistant - Locum Desk

Customer Service Ensure that locum staff attend appropriate training to meet the requirements of the Trust. Provide excellent customer service to all recruitment and resourcing service stakeholders, in an efficient and effective manner promoting the service and adhering to agreed quality standards Act as a point of contact for first line enquiries for the Locum Desk and communicating with locum staff and stakeholder users throughout the Trust and external agency staff providers as required. Provide advice and support to locum staff with payroll enquiries, dealing with sensitive information relating to staffing payroll records. Providing an efficient enrolment process to bank. Processing of all weekly and monthly pay claim forms in time for payroll deadlines. Keep good open communication with General Managers and departmental Rota Co-ordinators Administration Send monthly and weekly accurate pay files of pay claims to the Trust payroll provider. Run monthly reports on professional registrations. Liaise with locums to ensure registration is renewed in a timely fashion. Liaise with General Managers and rota co-ordinators if registration is not renewed. Ensure proper filing of documentation, both paper and electronic, in established filing systems, following agreed internal processes. Ensure that these systems are continually maintained allowing timely access to all documentation Ensure that locum staff files comply with Trust policy and standards Administer the booking of IT systems access and ID badges for locum staff and ensuring attendance at training. Liaise with all locum staff to ensure they are compliant with all statutory training modules chasing them to update their training where necessary