Responsive Repairs Supervisor

We are currently working in partnership with a Housing Association based in the West Midlands, who are recruiting for a Responsive Repairs Supervisor on a permanent contract. The position is due to start pending candidate notice period. The salary is £38,442.10 per annum plus a company vehicle and tools.

The ideal candidate will have proven supervisory and team leader experience as well as practical and proven working experience of multi trades, although a background within Social Housing is not essential, it is desirable.

Duties will include (but are not limited to):

• Directly line manage a team of trade operatives (10-15) and two Repairs Schedulers

• Holding responsibility for supervising the team and other staff to provide an outstanding service to customers

• Covering an Out of Hours Service as and when required

• Directly supervising and organising operatives carrying out repairs in order to ensure work is completed to a good standard and within customer satisfaction

• Undertaking correct diagnosis and method of responsive maintenance

• Ensuring staff are recruited, trained, managed, appraised and developed to maximise their full potential

• Completing disciplinary investigations when required

• Preparing statistics for repairs managers, keeping them appraised of performance

• Attending, presenting and delivering Toolbox Talks as and when required, as well as contributing to the planning and delivery of training within the organisation

• Ensuring performance and quality targets are met

• Contributing to the financial viability of the Responsive Repairs service by ensuring all work is correctly records and SMV codes are accurately recorded

• Undertaking inspections and internal audits of works completed by the team

Experience required:

• Completion of multi skilled in house training with either an additional nationally recognised trade qualification or an approved certificated qualification

• Proven supervisory and team leader experience

• Practical and proven working experience of multi trades

• Working knowledge of current building regulations, construction industry safety regulations, relevant British standards and codes of practice

• Mentoring trainees and apprentices

• Diagnosing and prioritising specific work activities and tasks

Rewards and Benefits:

• Hand and power tools provided as well as a company van

• Comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available

• 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period

• Contributory pension scheme

• Access to a dedicated Employee Healthcare Portal

• Eye care vouchers

• Cycle to work scheme

Working hours:

• 37 hours per week

• Monday – Friday

• Hybrid working, dependent upon business need (50/50 split)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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