AddressThe Growth Company’s Employment team are looking for a Restart Employment & Skills Coach to deliver a range of guidance and training services for unemployed people, contribute to individuals’ progression into employment, training and education.
We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.
Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
Key Responsibilities
- Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of skills (including certification) and progression to employment, training and education
- Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers
- Deliver one to one interventions at induction and assessment and subsequent follow up appointments by one to one or group sessions ensuring at all times identify individual learning needs
- Refer to internal and external agencies to progress the customer
- Plan training and other interventions for each customer
- Deliver further interventions with customer as required, assisting customers to decide on options for meeting their needs and provide support for customers in planning
- Facilitate learning in groups that improves employability
- Report any concerns relating to safeguarding of individuals
- Participate in other activities that support the work of the team and Work Solutions, such as tender/bid writing, development of new products/services
- Unemployed individuals, Job Centre Plus – advisers and managers
- Local Authorities – particularly SRB Partnerships, Employers
About You
- Ideally working in training, guidance, advice & counselling environments
- Previous experience working with vulnerable customer groups
- Working to targets with excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries
- Good knowledge of welfare to work and the customer base
- Good knowledge of guidance and national standards
- Rapport building skills, professional and articulate
Skills Required
- Must have previous experience working within sales, customer service, welfare to work industry
- The ability to work under pressure in a high-performance environment
- Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security
- Flexible approach to work including willingness to travel, with occasional unsociable hours
- Ability to work to Key performance indicators and challenging targets
- Ability to network and promote the organisation
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
GC is committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from an ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the recruiting manager and our Internal recruitment team.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
Should you apply for any of our roles, we will be completing interviews virtually or face to face, dependent on the role. This will be explained further should you reach interview stage. We will be more than happy to explain the measures we have put in place, ahead of you attending any of our premises.
