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Form of workExperienced Restaurant Manager or a Food & Beverage professional with supervisory experience seeking progression? We’ll hedge a guess that you’re able to spin 100 plates at once, not literally – of course, but you’re someone who thrives under pressure and somehow is still able to make those finishing touches because it’s all in the detail!
As cliché as it sounds, you'll be all about change, constantly wanting to find innovative ways to put a smile on your customers face. You’ll be juggling customers such as Christian, who has a particular table she likes to sit out because it over-looks the gardens; or Ali who is always up for trying something new and delicious, as long as it doesn’t contain gluten.
What you’ll be doing as a Restaurant Manager
- Supporting with the provision of an outstanding restaurant service
- Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
- Coaching, mentoring and leading your restaurant team - ensuring their commitment to delivering outstanding service with a trusting and respectful approach
- Getting to know your customers and using your relationships to offer suggestions to enhance their experiences, remembering those little details so that you, too, are memorable
- Working closely with your Operations Manager who will encourage you to find your own unique ways to further enhance your guest experience.
- Managing stock and labour margins against your P&L.
What’ll make you a great fit for this Restaurant Manager role
- You’ll already be an established Restaurant Manager or an Assistant Food & Beverage Manager seeking their next challenge
- Whilst it would be great if you had experience working in a hotel, this isn’t essential
- Experience leading, coaching and training a team
- You’ll enjoy using tech – we have lots of it to make your life easier and our guests experience more seamless
- You’ll love people – and as a result, have great interpersonal and communication skills
- Details? You love them! You’ll be incredibly attentive with guests as a result
- Flexible and able to remain focused on results under pressure and to challenging deadlines
- Self-motivated and confident
- Hard-working but FUN!
The benefits
- Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
- Family and Friends discounts in hotels across the Kew Green Hotels estate
- Leisure Club / Gym free membership
- International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
- Parking on site for free
- Meals for free on shift – hard work is hungry work!
- Progression Room to grow, with opportunities across the UK and internationally
- Uniform provided
- Flexible attitude and working hours
