Company

Doubletree By Hilton Stoke On TrentSee more

addressAddressStoke-on-Trent, Staffordshire
CategoryHospitality

Job description

As a Restaurant Team Member you’ll be passionate about providing excellent customer service for our guests. From serving our guests drinks & to serving food, you'll be an all-rounder, happy to help and working across all areas. You'll be great at communication, have loads of team spirit and the drive to learn and develop in the role as you go.

Relevant experience may be helpful but if not then don't worry as full training will be given.

We love to promote great people from within, so there are always opportunities for progression.

  • Able to work in all areas of food and beverage including Breakfast, Restaurant, Room Service.
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food and Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

50% off food and beverage

Team member rates from £45.00 in our worldwide hotel

Job Type: Zero hours contract

Salary: £10.42-£11.53 per hour

Expected hours: 4 – 20 per week

Benefits:

  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking

Schedule:

  • 10 hour shift
  • 8 hour shift

Supplemental pay types:

  • Tips

Work Location: In person

Reference ID: DT 140324

Benefits

Discounted or free food, Employee discount, Gym membership, On-site parking
Refer code: 3022308. Doubletree By Hilton Stoke On Trent - The previous day - 2024-03-19 08:03

Doubletree By Hilton Stoke On Trent

Stoke-on-Trent, Staffordshire
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