Restaurant General Manager - Wolverhampton, West Midlands

Restaurant General Manager - Wolverhampton, West Midlands
Salary:
Competitive
Job type:
Full time
Qualifications:
Management 2 years (required)
Hospitality: 1 year
Reports to Franchisee
Position Summary
You are the Captain of the Ship. You are responsible to ensure consistency of food standards, excellent service and maintain the cleanliness and condition of the Restaurant. You are accountable in achieving the store’s sales and profit by maintaining ideal cost of all the restaurant’s expenses including proper preparation of weekly roster without sacrificing the customers’ experience. It is your responsibility to keep your people motivated and create a cheerful professional working
environment that will keep our customers wanting to return to German Doner Kebab.
Duties and Responsibilities
Leads Operations Excellence:
Oversees and manages all areas of German Doner Kebab Restaurant
Ensures guest service exceeds company standards and strong guest satisfaction is maintained
Responds efficiently to guest complaints and takes appropriate action to solve the problem
Enforces and ensures the best quality of products possible are served
Organise and supervise shifts to ensure bot...