Location: Isha Patisserie, Fosse Park, Leicester, UK
Position:Restaurant Manager
Type: Full-time
Salary: £28,000 per annum
About Us: Join our team at Isha Patisserie, located in the heart of the UK's largest out-of-town retail park. We are a renowned patisserie known for our exquisite pastries, cakes, and exceptional customer service. As we continue to grow, we are seeking a dynamic and experienced Restaurant Manager to lead our team and ensure the highest standards of quality and service.
Key Responsibilities:
- Oversee the daily operations of the patisserie, ensuring smooth and efficient service.
- Lead, train, and motivate a team of dedicated staff, fostering a positive and productive work environment.
- Manage inventory, order supplies, and ensure compliance with health and safety regulations.
- Develop and implement strategies to increase sales and customer satisfaction.
- Handle customer inquiries, complaints, and feedback professionally and effectively.
- Monitor financial performance, including budgeting, forecasting, and cost control.
- Coordinate with suppliers and vendors to maintain the highest quality of products.
- Plan and execute promotional events and activities to attract new customers.
- Ensure the patisserie maintains a clean, welcoming, and aesthetically pleasing environment.
Requirements:
- Proven experience as a Restaurant Manager or in a similar managerial role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to multi-task and work efficiently under pressure.
- Exceptional customer service skills with a focus on exceeding expectations.
- Knowledge of health and safety regulations and food safety standards.
- Financial acumen and experience with budgeting and cost control.
- Passion for pastries, cakes, and the overall culinary experience.
Benefits:
- Competitive salary of £28,000 per annum and performance-based bonuses.
- Opportunities for professional development and career advancement.
- Employee discounts on our delicious pastries and cakes.
- A encouraging and collaborative work environment.
- The chance to be a part of a renowned patisserie in a prime retail location.
How to Apply: If you are a motivated and experienced Restaurant Manager with a passion for the culinary arts, we would love to hear from you. Please send your CV and a cover letter detailing your relevant experience and why you would be a great fit for our team.
Join us at Isha Patisserie and be a part of something sweet and special!
Isha Patisserie is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.