Job Role: Retail Administrator
Location: Pangbourne
Hours: Monday – Friday (standard days with some flexibility)
Salary: Neg on experience to 28K + Bonus
GPS have a fantastic opportunity for an experienced Retail Administrator to work for one of the worlds leading manufacturers of luxury products. This person will be responsible for processing customer and stock orders, stock movements, stock & till reports, supplier & customer invoices, and running the service and repair department.
They must have very strong system and administration skills which are allied to a customer-focused and problem-solving attitude. It would be preferable for the person to have experience with any of the following e-commerce & accounting platforms: Shopify, Cybertill, Guntrader and Sage
Key Responsibilities:
- Manage the service and repair operation with outworkers
- Raise, process, and monitor the status of all supplier and customer invoices
- Administer the e-commerce stock, sales and imagery on the Shopify mico-page
- Maintain the accuracy of the dealer licence
- Stock taking, prepare and analyse stock & till reports
- Collaborate closely with marketing to ensure products are promoted across digital channels
- As an integral part of our retail operations, you may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you by the Company from time to time.
Key Criteria/Experience:
- Self-motivated, commercially minded, and hard working
- Outstanding system and IT skills
- Excellent customer service and communication skills
- Highly organised with an eye for detail
- Good relationship & interpersonal skills
- Flexible with an appreciation for prompt communication to clients & colleagues
- A team player, willing to support colleagues on our corporate and charity events with ad-hoc requests to ensure successful event delivery