Retail Assistant (Part-Time)

The Artist & The Candle Maker is a collaboration project nestled within Meadowhall Shopping Centre. Born from a combined effort of The Yorkshire Candle Company and Luke Horton Art, our boutique offers a curated selection of local and artisanal products offering something for everyone.

As a small yet dedicated team, we pride ourselves on delivering an unparalleled retail experience where each item tells a story of skill, dedication, and local pride. At The Artist & The Candle Maker, we are more than just a store—we are a celebration of creativity, community, and the enduring spirit of independent businesses.

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our retail team. As a Retail Sales Assistant, you will be responsible for providing knowledgable and warm service to our customers and assisting them in finding the products they are most interested in. If you have excellent communication skills, a passion for sales, and enjoy working in a comfortable retail environment, we would love to hear from you. We are also looking for someone who may want to become involved in other roles such as content creation for social media with a potential for visual merchandising and social media marketing.

Duties:

- Greet customers and provide them with a positive shopping experience

- Assist customers in finding products and answer any questions they may have

- Maintain a clean and organized sales floor

- Process customer transactions accurately and efficiently

- Promote and upsell products to increase sales

- Stay up-to-date on product knowledge and new arrivals

- Collaborate with team members to achieve sales targets

- Assist with inventory management and restocking shelves

Experience:

- Previous experience in retail sales or customer service is preferred but not required

- Excellent communication skills, both verbal and written

- Strong organizational skills with the ability to multitask

- Proficient in phone etiquette and handling customer inquiries

- Basic math skills for processing transactions accurately

- Bilingual in English and Spanish is a plus

Skills:

- Strong communication skills to effectively interact with customers and team members

- Organizational skills to maintain a clean and well-stocked sales floor

- Phone etiquette for handling customer inquiries over the phone

- Ability to sell products by understanding customer needs and offering appropriate solutions

- Basic math skills for processing transactions accurately

- Fluency in English is required, additional languages are a plus (multilingual)

- Upselling techniques to promote additional products or services

- Time management skills to prioritize tasks effectively

We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you are passionate about providing exceptional customer service and thrive in a retail setting, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.

Job Types: Part-time, Temp to perm
Contract length: 7 months

Pay: £11.50 per hour

Expected hours: No less than 28 per week

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (required)
• customer service: 1 year (preferred)

Work Location: In person

Application deadline: 18/05/2024
Expected start date: 22/05/2024