Scope of the role
- Retail Banking advisory including Complaints oversight including liaising with the Financial Ombudsman Service, creating MI for reporting to the Bank’s committees
- Perform updates to policies and compliance procedures, and participate in business unit and departmental projects to ensure the business areas receive a high level of service and the Bank remains compliant and meets the requirements of all appropriate regulations and legislation.
- Regulatory reporting
- Specialist projects (bank-wide) e.g. Consumer Duty, Conduct Risk Management, confidentiality management
- Compliance Training
Responsibilities
- FCA Handbook knowledge including: COBS, MCOBs, BCOBS, CONC, DISP, SYSC and ability to advise in these areas.
- Take responsibility for the design and implementation of Regulatory Compliance policies and procedures as required in order to meet the requirements of new/updated regulations/legislation.
- Respond to requests for advice from business units, support departments and/or branch offices
- Represent the Compliance Department at meetings, including project and product launches, providing support, guidance, check and challenge.
- Support the VP in Compliance-related projects
- Ensure reporting in respect of outputs and regulatory change is completed accurately and on a timely basis. This includes regular reporting to the Deputy Head
If you like the sound of working in a smaller team with a broad responsibility and opportunity to grow please do reach out for more information.