Retail Betting Assistant

Betting Shop Customer Service Advisor

Full time 35-40 hours per week

Our shops opening hours are 8:45am – 9:45pm Monday to Sunday. Shifts are devised on a rota basis and will change weekly, They will include evening and weekend working. Location - Churchbrae/Tullyalley/Altnagelvin area .

Email CV to address shown

Hourly rate: Min wage+ depending on experience

Description

Provide the frontline service to customers that will enhance the company's position as a leading bookmaker.
Provide an efficient service in processing bets.
Promote products and services in such a way as to generate profitable turnover.
Ensure that housekeeping standards are maintained and the customer area is clean and tidy.
Develop and maintain a working knowledge of core and local products.
Flexibility in working hours/days – Working hours Mon – Sun 8.45am to 9:45pm. Availability required during these hours as per weekly changing rota
Qualifications
GCSE Maths and English (Grade A-C) or equivalent.
A proven ability in providing a high standard of customer service is essential.
Cash handling experience is required for these roles.
Flexiblity with regards to working hours and days.
Must be available for rostered weekends and evening work.
Good communication / IT skills are a necessary requirement due to the customer facing environment of these roles.
Must be over 18 years of age.
A keen interest in one or more sports is an advantage.
Desirable requirements: Valid driving licence / Betting shop experience./Retail experience

Job Types: Full-time, Part-time, Permanent

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Education:

• A-Level or equivalent (preferred)

Experience:

• customer service: 2 years (preferred)

Work Location: In person

Reference ID: Tullyalley 040524