Retail Collections Analyst

Retail Collections Analyst

Swindon – Hybrid

About the role

If you are successful in this role, you will join the Collections team who play a vital part in guaranteeing our success as a company. As a Retail Collection Analyst your role is to provide the quality analysis and rigorous financial control necessary to adequately inform and support Company policy. You will be closely working alongside and supporting the Retail Collectors by creating and monitoring of the various databases within Collections. Furthermore, you will be working with the Collections Team Manager and providing database dashboards in order to help monitor the resource within the Team.

If you are ambitious, you will find this an excellent team to join, gain valuable company insight and start a successful career with us. Day to day you be working autonomously, using skills and tools provided to help support the collections team on quality analysis and rigorous financial control necessary.

What’s in it for you?

As Retail Collections Analyst you will receive a benefits package at Pay Zone level A4 - This includes a basic salary of up to £28,000 and a bonus of up to £1,100 .

We operate a hybrid working option, which means you will be able to equally split your time between our office in Swindon and home once you are fully trained in the role.

You will also enjoy outstanding benefits which include.

·        Private Healthcare (AXA PPP)

·        Life Assurance

·        Company Pension scheme

·        A range of personal flexible benefits

·        25 days holiday, your birthday off plus bank holidays

·        Free Parking

·        Free Gym onsite

·        Access to great discounts on our products and services

·        To celebrate your 1st year, you can enjoy a ½ day holiday or a £75 Love2Shop voucher

·        Paid eye tests and £50 towards your lenses

·        Volunteering days

·        Charity Fundraising

About you

As a Retail Customer Analyst, you will need attention to detail as you must be able to deal with vast volumes of data. We need someone who has excellent administration skills and is highly organised, with excellent Excel skills and ruthless efficiency, whilst operating under time pressures. A process person who can work flexibly and hit deadlines, dependable and completely comfortable taking complete ownership for the work assigned to you. Equipped with confident communication skills, you will also understand the importance of teamwork and collaboration.

Lastly, you will need to be a team player - happy to share ideas and enjoy following processes and policies. Making sure we comply with governance and advise the Collections Team Manager and Collections Manager on any issues which cause a deviation from the business plan or where major risks, or opportunities are identified.

Key Skills Required

·        Advanced knowledge of Excel

·        Experience of working in a financial services environment, ideally in Collections

·        Excellent communicator

·        Comply with all requirements from regulatory bodies

·        Good analytical, mathematical, and organisational skills

·        Attention to detail

About us

We are a major European vehicle leasing provider with a clear vision for sustainable mobility. Mobility is as simple as someone moving from point A to point B, however and whenever they choose. We know that being innovative and creative, developing existing products and introducing new ones quickly into the mix is what our customers want. We also focus on leading the way forward on Climate Action within the mobility industry.

Luckily, at Arval, we have an excellent pedigree in all thing’s mobility, and the launch of our five-year plan, Arval Beyond, puts us out in front, leading the way. Find out more about our plan here: Arval Beyond

We truly believe all our Journey Makers help us shape our story – and make history in the process. Come, join our family, and be part of it too.

Culturally, we are a friendly bunch - more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

We are proud to celebrate the diverse nature of our customers and our hugely diverse teams, where everyone feels safe to be their authentic self. We support all our local communities and groups and actively encourage people from underrepresented backgrounds to apply to become part of our family. We do not discriminate based on race, colour, religion, gender, gender identity, sexual orientation, national origin, genetics, marital status, disability, or age – or any other category you can think of, and we have a strong “speak up” culture through which we support and ally with all group our Journey Makers identify with.

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.

Here’s a recent video we put together that shows life at Arval:

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Application process

For internal applications, please contact Darren Cummins or Ben Strange , for a role overview, then follow the usual application process with an updated CV.

Following application, you will be contacted by one of our internal recruitment professionals.