We are currently recruiting for a Retail Technology Project Assistant, to cover a Maternity contract for a 6 month duration. As a member of the Retail team you will be coordinating retail technology projects, including the supply, delivery and installation of digital equipment to Franchisees across Europe. Working closely with the Operations teams you will deliver an excellent service to the Franchisees and will also be responsible for providing accurate performance data.
No "Tech" experience is required for this role, but excellent Project Management skills are essential.
Skills Required:
- Excellent Project Management skills
- Customer Orientated
- Strong communication skills (Verbal & written)
- Efficient handling of Customer escalations
- Problem Resolution with root cause analysis
- Excellent Customer Service skills
- Improvement of processes
- Stakeholder Management
Benefits:
- Salary 34,000 to 38,000 pro rata
- 25 days Holiday pro rata
- Private Medical Insurance
- Pension contribution