Retail Relationship Manager

ARE YOU THE ONE?

As our Retail Relationship Manager, you'll enhance HP's brand presence and boost sales across the product range. Build strong customer relationships, provide in-store training, and drive incentives.

You'll connect with retailers at all levels in your region, maintaining regular contact with sites including stores and contact centres. Covering a large region, ensure targeted and consistent coverage of key stores, driving sales and brand interactions, and identifying opportunities for improvement.

WHAT YOU’LL BE UP TO

TRAINING AND ENGAGEMENT

Effectively deliver great presentations across small and large groups, in person and virtually making every engagement memorable. Increase brand sales and engagement across all retailers within your region through training and product placement in store

RELATIONSHIP BUILDER

Build and nurture strong relationships with key retail colleagues, acting as their primary point of contact for all things HP

OPERATIONAL EXCELLENCE AND SALES

Implement HP compliance, point of sale, brand guidelines and initiatives, and assist with any documentation or communication when required. Building and communicating an effective plan to increase sales, relationships, product knowledge, and return on investment

DATA DRIVEN REPORTING

Reporting on customer interactions, sales, and training sessions to provide insights and demonstrate return on investment.

Utilising your commercial skills to strengthen your territory, support with VIP visits and provide confidence in HP’s brand.

KNOWLEDGE RETENTION AND COMPETITOR AWARENESS

Imparting brand and product knowledge through every interaction, from shop floor interactions to engaging in large classroom style learning & events

Understanding competitor products and approaches to remain commercially aware

INNOVATION

Identify new opportunities to increase brand awareness and merchandising of HP’s products in stores/online.

ARE YOU OUR PERFECT PARTNER?

• You're someone who demonstrates a customer centric approach, ideally with experience in either retail, technology, customer service, or area management.
• You're experienced in communicating with and influencing a variety of stakeholders.
• You have strong commercial awareness and can bring expert guidance to your region and leadership team
• You're motivated to develop a career in technology, with a passion to learn and develop your skills and knowledge.
• You're highly organised with the ability to prioritise effectively.
• You're a curious, self-motivated, and innovative thinker.
• You're confident in demonstrating to large groups of people, with strong presentation skills.
• You're comfortable with covering a large geographical area, and a full UK driving license is required
• Your customer centric, striving to exceed expectations

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £32,000 Per Annum
• Performance Bonus: 10%
• Company Car
• Company Sick Pay
• HP Discounts
• Life Assurance: 4 times your annual salary
• Perkbox (Rewards Portal)
• Development Opportunities- our teams have historically moved from area roles into all manner of other jobs!

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop and nurture our talented employees to drive personal growth and love what they do.

At the heart of our agency are our ETHIC values - and we’re on a mission to work with individuals who share and believe in them.