Retail Sales Assistant (Part-time)

This position is based in our CCW Clothing store in Callander, candidate must be able to commute. 20 minute drive from Stirling.

CCW was established in 1985 by Co-founders Bill and Liz Geddes. 39 years later having experienced the ups and downs of running a family business, they have stood the test of time and successfully own and run 2 award winning stores in; Callander and St Andrews. With strong values and a team friendly culture, not to mention an appetite to drive this business forward, siblings Ross and Emily stepped in to work alongside their parents and wider CCW team to support this evolving retail environment.

Our established brand relationships include; Barbour, Patagonia, Didriksons, Columbia, Birkenstock, UGG, Napapijri and many more.

We are looking for a Senior Sales Assistant to join the team in our Callander branch.

Part-time
Permanent Position
Hourly rate subject to experience

Responsibilities include:

• Provide top level customer service that exceeds the expectation of customers
• Achieve individual and store sales and KPI indicators by maximising every opportunity to make sales
• Perform till duties, including refund processing and price overrides
• Identify the needs of customers
• Assisting the Manager and Supervisor in the day to day operations of the store
• Provide support by acting as a key holder in meeting the needs of the business in the store whenever required
• Provide support in Staff Training, Cash Management, Stock Control, Merchandising, Housekeeping, Store Security and Health & Safety
• Ensure security of stocks, and handling of cash in line with company processes and procedures

Job Brief:
We are looking for a responsible Senior Sales Assistant to be part of a great team in our retail Callander store. Your job will be highly important in ensuring the sales team meets their goals of efficiency and customer satisfaction. Senior Sales Assistant responsibilities include supporting the Store Manager, monitoring stock levels and providing exceptional customer service. Our ideal candidate should have retail skills with a sharp business mindset, exceptional communication skills and available to work holidays and weekends.

Requirements:
- Must be willing to step up and cover in the Store if required in the absence of management.
- Proven experience as a Senior Sales Assistant
- Proficient customer service experience
- Team player and organisational abilities
- Great communication skills
- Problem-solving attitude
- A warm, out-going personality

Job Types: Part-time, Permanent

Pay: £11.44-£12.00 per hour

Expected hours: 12 – 22 per week

Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• 8 hour shift
• Day shift

Experience:

• Customer service: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 20/05/2024