Retail Sales Assistant with key holder responsibilities

Join our team! SoleLution are a small independent chain of shoe shops and we are looking for a Retail Sales Assistant to join our team in our Clifton shop. You will also be a key holder and responsible for opening and closing the shop on days that the Manager is not in.

At SoleLution we love using our knowledge, expertise and passion for footwear to help each and everyone of our customers, young and old, find the right shoe for their sole!

You will have a passion for serving customers, enjoy working in a small team and have a focus on keeping the shop and stockroom clean and tidy.

The role is for 37.5 hours per week including Saturdays (with 1 in 3 Saturdays rostered off) and no Sunday working as we are closed. Shifts are full days from 9am to 5.30pm.

You will

• have a friendly, helpful, confident and engaging personality.
• have excellent communication and interpersonal skills.
• enjoy working collaboratively within a team.
• have a passion for providing an outstanding customer experience.
• have retail experience, with shoe fitting being an advantage. We will provide full job specific training including fitting childrens' shoes.
• be proficient in English.

Your responsibilities will include:

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Open and Close the store when the Shop Manager is not in including cashing up the till
• Follow all companies policies and procedures

Job Types: Full-time, Permanent

Pay: £11.69 per hour

Expected hours: 37.5 per week

Benefits:

• Employee discount

Application question(s):

• Please confirm which days you are available to work 9am to 5.30pm.

Work Location: In person

Application deadline: 28/01/2024
Expected start date: 29/04/2024