Duties: Manage and Oversee store staff to ensure they complete their assigned tasks promptly; Analyse profitability ratios and implement corrective measures; Delegate and perform tasks related to upkeep and organisation, including rearranging shelves, setting up displays and cleaning the store and products; Coordinate deliveries, Check inventory numbers, record missing, or stolen merchandise and plan special discount offers as needed; Provide customer service in the shop front attending to customers' needs by finding specific items, correcting pricing mistakes, and administering refunds or discounts; Manage inventory to ensure minimal wastage; Train new staff members and schedule shifts as required; Perform any other tasks delegated by management; Requirements: - Strong administrative and organizational skills - Excellent time management abilities - Effective phone etiquette and communication skills - Previous experience in a supervisory role preferred - Knowledge of shop operations and equipment is a plus - Ability to work well under pressure and meet deadlines - Attention to detail and ability to multitask If you are a highly organized individual with strong leadership skills, we encourage you to apply for the position of Shop Supervisor. As the Shop Supervisor, you will play a crucial role in ensuring the smooth operation of our shop and delivering excellent customer service. We offer competitive pay and benefits, as well as opportunities for career growth within our organization. Apply today to join our team! Job Type: Full-time Salary: £26,500.00 per year Benefits: Flexitime Language training provided Schedule: Flexitime Supplemental pay types: Performance bonus Yearly bonus Ability to commute/relocate: Stafford: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: Retail sales: 2 years (preferred) Supervising experience: 2 years (preferred) Customer service: 2 years (preferred) Retail management: 2 years (preferred) Management: 2 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Expected start date: 01/02/2024