Retail Team Member

Summary

We're looking for a Retail Team Member to join the team. With your enthusiasm to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

Salary: £11.50 per hour

Contract duration: Permanent

Hours/working pattern: 7 hours per week with the opportunity of extra hours for events, absences and holidays. We're open 7 days a week and you'll work 1 day per week, however this could be a weekday or weekend on a flexible rota.

What it's like to work here

You'll be part of a small team of 6 staff plus our team of volunteers who help with our retail and plant offer. Reporting to the retail manager, you will be fully supported, helping you integrate into the team and learn about the wonderful products that we sell and the stories behind them.

Hardwick Hall is one of the National Trusts discovery houses in Derbyshire. Built by the infamous Bess of Hardwick in the 1500s, it is a leading example of an Elizabethan house. The estate currently attracts more than 500,000 visitors a year and the Stables shop set within the stable yard area is going from strength to strength

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with an enthusiasm for delivering great customer service and an interest in learning about retail.  Who we're looking for

We'd love to hear from you if you're:

• customer focused with positive attitude

• a team player, but also can work by yourself

• well organised and adaptable

• willing to learn new skills 

The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.