Retail Team Member

With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.
Salary: 10.50ph
Contract/duration: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
Hours/working pattern/hours: Part time
What it's like to work here
Boscastle is a very busy shop situated on the harbour in a building that used to be a Pilchard Cellar. Our Retail Team and volunteers are warm and welcoming. 2024 is the 20th year Anniversary of the Boscastle Flood so we are expecting a lot of visitors. This vacancy is for mainly weekend working.
What you'll be doing
As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.
Who we're looking for
We'd love to hear from you if you are:
customer focused with positive attitude
a team player, but also can work by yourself
well organised and adaptable
willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Tax free childcare scheme
Rental deposit loan scheme
Season ticket loan
Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
Flexible working whenever possible
Employee assistance programme
Free parking at most locations
Independent financial advice